4.65 of 5 average rating (1655 reviews)
1 of 5
“The tech did a lousy job on my car. I demand a full refund. I also need to cancel tomorrow's appointment for the other car.”
5 of 5
“Larry was on time and very professional; the car looks absolutely great!”
3 of 5
“Outside of car looked good. Ashtray still had cogarette butts. Interior cleaning was only fair. Mats werent washed off. Gear shifter not cleaned. ”
4 of 5
“Spider was great and paid attention to detail. The only issue I have / had is that the spray you use on the dash and doors leaves marks. Spider did re-do the dash but I still see little oil like marks on the door. Think it is the product not the operator. Other than that, all was good”
2 of 5
5 of 5
4 of 5
“The 2 men that came to my residence were extremely hard-working and professional, but I noticed after they left they left they did not get under the console between front seats and that really needed to be cleaned out. Otherwise the job was very good. I just really wished they would have cleaned that area.”
3 of 5
“I had to wipe my car after because they didnt wipe well”
5 of 5
2 of 5
“Representative hung up on me when I called with complaints, imperial did not have proper equipment to do an acceptable job. Will not use services again.”