“This is Eric’s second time out and he does a fabulous job”

“Your guy was very pleasant and prompt, but I was VERY surprised at how quickly he finished his work. From personal experience, I cannot properly wash and wax this car in less than 2 hours. He finished in about an hour. When he called me out to exam the car for the work he did, I pointed out numerous deficiencies that were not difficult to spot: numerous bug splats; wheel well dirt; road tar and dirt on the rocker panels., and other poorly cleaned areas. In each case, he sprayed the area with some sort of liquid which removed the dirt or bugs but also, of course,removed any wax he had put on the car. So, no, I wasn't happy with this very nice young man's work, and I'm afraid I would not use you folks again. It's good that you ask for feedback, however, because you and he can learn from the experience.”