“The technician, Jessica Jenner, did an amazing job detailing my car. She gets 2 huge thumbs up! HOWEVER, the scheduling service was very frustrating. Twice I was notified that my appointment time was unavailable after having the appointment confirmed. The second time was only 1 hour before the confirmed appointment. I called the technician and she said she still planned on coming. Very poor communication on the CarDetailing.com side of things. ”

“The great: -The way to book an appointment was easy, confirmation was fast, and the tech showed up ontime, communicated frequently -The outside of the car looked awesome -The inside of the main passenger area looked awesome The not so great: -My seat was completely flat when I got into my car after work, I could not get it to go up. I called customer service, who didnt act like they cared, but did have the etch call me back -The tech called me and outright lied about the seat saying he had driven it to the original spot in a normal position and it must have "fallen" -I drove home without a seatbelt, as the seat would not go up -The tech did offer to come back out to try to fix it, but was insistent it was not like that when he cleaned/ drove it -I did get it fixed (it wasnt broken, but did have to manipulate the controls to get the seat to "catch" to an upright position). While it wasnt broken, the tech could not have been forthright about the issue. ”