“I’m in the retail customer service industry. So, it’s difficult for me to complain because I get it everyday. I made this interior detail appointment for 3 reasons. I wanted the carpets shampooed. The tech vacuumed, but the carpets were 100 dry when he was done. No evidence that shampooing was done. We discussed this prior to him beginning. 2nd reason. I had a stain on the driver side head liner. We discussed this prior, but he forgot to do it until I reminded him. The spot looks 50% better, but still there. 3rd, headlight restoration improved approximately 20%. This is the reply I received regarding the restoration. “The $45 headlight restoration doesn’t restore them to 100% clarity, but we do our best to reduce the amount of cloudiness. To completely restore them to new condition is about $150-$175 and is a more extensive process that requires removing them completely.”. Overall I could have done a better job myself. Waist of $186.00. ”

“It was a job well done. Meticulous attention to detail. The technician obviously likes his job and works well with the customer. I would use the service again. Thanks, Harriet”