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2 of 5
“I expected to have the car clay bar, but that was not done. Communication with him was difficult as he didn’t speak English. He used a translated app on his phone but he didn’t address the clay bar. I also expected a hand wax to be a wax that is applied and dries to a cloudie look then removed once dried. I mentioned that to the tech so he did pul out a wax but removed it without letting it dry. Since the car was cleaned, I decided to hand wax it myself. I got rid of most of the grit the clam bar would have. He did do a very good job of cleaning the wheels and interior. ”
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3 of 5
“I had requested professional shampooing of the seats, floor, and headliner. The technician was amazing with the equipment he was provided, however, in the past the technician was provided with an actual shampoo machine and not an insecticide canister to spray down the seats with no way to actually remove the dirt. For context, we transport dogs so proper cleaning of these fabrics is vital. ”
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4.5 of 5
“I was sure the that it was supposed to be compounded but it wasn't on the list”