Reviews near Concord, NC

“Car looked great but missing one of our car seat buckle covers. ”

“The tech did a great job after two times returning to finish everything he didn't do the first time. I purchased the premium package, but the seats were not cleaned or protected, the engine bay not touched, still dirty areas in the door and trunk jams. On top of all that he didn't even wax the car which is the main reason I booked the service. On the second visit he did wax the car but still didn't clean and protect anything. I never met the technician to inspect the work either time. Customer service refused to take off the items that weren't completed satisfactorily. They also automatically charged my card without my authorization after I called Customer service the second or third time. They did offer a discount on my next service, but there will be no next time. If I had checked Google reviews instead of the ones on the website, I wouldn't have booked the first time. ”

“The car looks great, scheduling was kind of weird. I left a cash tip for our tech. ”

“Would have been a 5/5 if the tech arrived within the time of arrival. Not sure also if the rain-x package was applied either.”

“The “detailing” was horrible. The door jambs weren’t touched. The engine bay was never wiped down. The cracks on the radio and around my dash were not cleaned. It looks more like a wipe down not a detail. Not even sure why I paid for a unfinished cleaning job. It was honestly pathetic. Won’t be referring you guys to anyone and will never be using this company again. Total rip off.”

“The young man was great. He did an excellent job. I generously tipped him on-site. Thanks, Steven Rooks”

“Best detail job we have had on both cars! Very thorough, timely and friendly. Highly recommend. ”

“Forgot to wipe down engine bay and tire treatment. After my questioning he gladly did it as it was part of the package. Otherwise terrific job and tipped cash ”