Reviews near Las Vegas, NV

“They worked very hard, were very friendly, and did an excellent job making my cars beautiful!”

“I have used a disservice twice now and both times I have not been disappointed”

“The only thing missing is that new car smell. Great job”

“The men that did the work were excellent; hard workers with diligent attitudes. I gave them their tips on site. However, the people in your office, namely, "Otto" and a female in the office with an accent, were both extremely rude and unprofessional. Mr. Otto , is a very rude and argumentative individual who enjoys interupting and talking over the customer, when the customer is explaining their concerns. In fact, he, rather than being courteous and respectful to my wife, he hung the phone up on her. How this person gets away with treating customers that way is beyond me. If any employee of mine were to treat any of my customers in that fashion, he would be terminated the moment I'd find out. That for modern day customer service practices. Nevertheless, the issue in question is regarding a bit of a shady business practice that anyone in any type of business would find unethical. It goes as follows: When we called for our RV to be washed, waxed and detailed, logically, it would mean that we would expect it done from top to bottom-including washing the roof. However, it was not even mentioned to us that "....roofs are a liability, so they do not get done..", when we called about getting this service. We first found that out after the workers were here and ready to start work. My wife then called. The lady with the accent answered and though my wife tried to explain that we were not informed of this, she made it seem like it was our fault, for not "seeing" your email disclaimer on the details of this factor-the roof liability. We got no such email. We've looked. Regardless of such an email, the correct, ethical business practice would be to inform customers of all details and policies pertaining to concerning factors, i.e; liabilities and responsibilities. No explanation of this type was given to us. Though those concerns would go right out of the window should we be willing to pay another $3.00 per foot, above and beyond the $481.00 we paid to do our sides and front, ONLY. Total:$613. It would seem to me that these important details, which effect the overall cost of getting your service, would better serve the customer being mentioned up front, not after the workers are set up to work-after the fact. I do not believe that the Chamber of Commerce, nor the Consumer Affairs people, would agree with such tricky, unethical business practices. Do you? It might do your company some good to revamp your business ethics, and also fire rude and confrontational employees.”

“Great effort, great timing.”

“Fast, friendly service. Quality work. Vehicle was very shiny and clean. I was very happy”