4.67 of 5 average rating (1832 reviews)
5 of 5
3 of 5
“Did not use extractor to shampoo seats”
5 of 5
5 of 5
4.5 of 5
5 of 5
5 of 5
“Rep did a wonderful job in getting stains and smell out of the vehicle. ”
4 of 5
“On time”
5 of 5
“Hade my motorcycle detailed by Jorge fantastic job. ”
2 of 5
“The tech who came to my home wasn't prepared to do the work at all that I wanted. When he got to my home I asked what all he was going to do to my vehicle so we were both on the same page. I asked about the clay bar treatment he stated he was not trained on how to do that. So I asked if there was going to be some sort of discount since he was not going to provide those services. He said he would have to call his boss. I then asked about the engine bay and how he would clean that area. He said that he was not aware or knew how to clean that area. At this point I was very dissatisfied and wanted to cancel the entire appointment but i still let him do it. As he was detailing the interior he was missing places such as the 2 pockets behind the driver and passenger side seats. When he was almost done I looked in there and it was still dirt inside. My carpets and seats were NEVER shampooed. I asked if he was going to shampoo the carpet snd he said he sprayed some chemical in a few squirts on the dirt spots and scrubbed the dirty those spots and then vaccumed the little spot up. I wanted my entire carpets shampooed along with my seats, not spot cleaned with a brush in certain areas he saw fit. When he was completely finished and packing up I noticed the tires had no dressing on them. I asked about the tire dressing and he said oh yeah I forgot about that. I then looked under the hood and it looked like he just took a rag and wiped down a few areas and that was it. It looked worse than when he started because he didnt know how to do it he just wiped half of it down with a rag and just smeared the dirt all over. Some areas looked clean while others were all smeared. I had to go down and check multiple times on him to make sure he was cleaning like he should and I was getting what I was paying for. Over all a horrible experience and definitely would not recommend services to anyone else. ”