“I specifically asked the tech what he would do to try the mats and carpet, which he shampooed and he said nothing, it will be fine and dry like that. I said I was concerned for mold/mildew and I couldn’t leave windows open because of rain and he said I didn’t need to. Then I received aftercare instructions that specifically said the floor mats should be removed and taken inside and that the car also needed to have doors and windows open or heater left on. The car also needed to be vacuumed better, which I pointed out. And so it was shampooed not properly vacuumed. Finally, it was wet and dirty in spots upon opening the trunk”