“Detailer was great and I gave a good tip. But the service by the company was poor. Set an expected time of 2 pm-5 pm to have car ready for detailer, at 2 changed to 3, at 3 changed to 4:30, at 4:30 changed to 5:30, at 5:30 told it would be 5:15 PM. I wasted my day waiting for the detailer...would have been much better to talk to the detailer than the middle man company who kept yanking the time back. Can't say I would use you again. Your office closed by 5:30 and there was no way to contact the detailer...who eventually showed up at 6:15 PM!!!! I waited so long that I had him do the detailing which took 1.75 hours. He said his first car of the day at 10:00 AM had cat hair which took an extra hour. I was not his last detail of the day, so I feel sorry for the person who had to wait till 8 PM for him to come. Hope they weren't told the same as me that he would expect to arrive between 1-5 PM!!!