Reviews near Pepperell, MA

“The technician delayed the window of arrival three times on the day of my original appointment. Original window was 10am-1pm. First text I got was that they would arrive at noon. Later got pushed to 1:45pm. Then I got a called from customer service that my new window was 4pm-7pm but assured me they would be there right at 4:00pm. However, at close to 4pm I got another text that there was another delay on arrival with an estimated time of 5:45pm. After moving my day around multiple times to accomodate the delays, I could not accomodate an appointment into the evening so I had to reschedule for next day. The next day rained so I was only able to get an interior cleaning done (had originally ordered the Plantinum package.) After using my car the night after the cleaning, I found that the technician never cleaned the interior of any of my windows and there was a film on all of them from the cleaning supplies used. It actually made it hard to see while driving. I can see below that no before and after pictures were taken. This was my first time using Detail.com and it was not good. Also, I tipped my technician in cash. I just wanted to acklowedge that a tip was left, since the receipt doesn't recognize this.”

“Fabulous!”

“Good worker…”

“Great work. The car looked brand new. ”

“Inside looks great but left outside with water marks. Since I didn't get the exterior detailing package, I went to a car wash yesterday and this service ruined the exterior finish I already had.”

“Best detail EVER!!!!”

“My window was from 8 to 11 the car detailers showed up at 8 which was much appreciated they were on time professional and meticulous. I would definitely go with them again”