Reviews near Melrose, MA

“I SEE MY CAR IS NOT A PROPAR CLEAN MY BACK SIDE AND FRONT STORAGE HAS LOTS OF DARTY. I CAN'T NOT ATTACHED THE PICTURE THAT'S WHY OTHERWISE I WILL SEND YOU PICTURE.”

“Technician did a great job on the interior of my 11 year old Ford Escape. Looks and smells like new.”

“The technician delayed the window of arrival three times on the day of my original appointment. Original window was 10am-1pm. First text I got was that they would arrive at noon. Later got pushed to 1:45pm. Then I got a called from customer service that my new window was 4pm-7pm but assured me they would be there right at 4:00pm. However, at close to 4pm I got another text that there was another delay on arrival with an estimated time of 5:45pm. After moving my day around multiple times to accomodate the delays, I could not accomodate an appointment into the evening so I had to reschedule for next day. The next day rained so I was only able to get an interior cleaning done (had originally ordered the Plantinum package.) After using my car the night after the cleaning, I found that the technician never cleaned the interior of any of my windows and there was a film on all of them from the cleaning supplies used. It actually made it hard to see while driving. I can see below that no before and after pictures were taken. This was my first time using Detail.com and it was not good. Also, I tipped my technician in cash. I just wanted to acklowedge that a tip was left, since the receipt doesn't recognize this.”

“Fabulous!”